PRIVACY POLICY
In force as of June 4, 2026
At MTSTORE, operated by the company French Deli Group LLC under the executive leadership of Mr. Mathis PLANCON, protecting your personal data and maintaining your trust is one of our highest priorities.
This Privacy Policy explains transparently how we collect, use, share, process, and protect your personal data when you visit our website, register an account, or complete a purchase on our global marketplace across Europe and the Americas.
1. Data We Collect
To provide a smooth, secure marketplace experience, we collect the following categories of information:
Identity and Contact Data: Your first name, last name, billing address, delivery address, email address, and phone number.
Transaction Data: Details about products you browse, items added to your cart, and orders fulfilled. (Note: We do not store credit card numbers; all payments are processed securely by PCI-compliant third-party gateways like Stripe and PayPal).
Technical and Usage Data: IP addresses, browser types, session durations, device information, and browsing paths on our web platform.
2. How and Why We Use Your Data
We process your personal information based on legitimate legal grounds (performance of a contract, legal obligations, or your explicit consent). Your data is used to:
Process, package, and ship your marketplace orders to your exact delivery destination.
Securely process payments and protect our infrastructure against cyber fraud or unauthorized account access.
Provide premium assistance and resolve technical or order issues through our help desk (contact@mtstore.fr).
Improve our web interface performance, server routing, and marketplace layout based on aggregated user behavior.
3. Data Sharing and International Transfers
Because MTSTORE is an international marketplace operating across Europe and North America, your data may be transferred to and processed by trusted partners to execute your order. We only share information with:
Logistics and Shipping Providers: To ensure your parcels are successfully delivered.
Payment Gateways: To execute safe, encrypted transactions (Stripe, PayPal, Klarna, etc.).
Hoster and IT Services: Safe, high-performance web servers managing our database.
We ensure that all international transfers outside the European Economic Area (EEA) comply with legal safeguarding frameworks, such as Standard Contractual Clauses (SCCs).
4. Data Security and Retention
Security Measures: We implement advanced physical, electronic, and administrative security measures, including SSL encryption protocols, to prevent data breaches, unauthorized leaks, or alteration of personal files.
Retention Limits: Your data is kept only as long as necessary to fulfill the operational purposes for which it was collected, or to satisfy legal, accounting, and tax compliance reporting rules.
5. Your Legal Rights (GDPR & CCPA)
Depending on your geographical region (Europe or the Americas), you hold specific statutory data protection rights. These include:
The Right to Access: You can request a digital copy of all personal records we hold about you.
The Right to Rectification: You can request that inaccurate or incomplete personal profile data be updated immediately.
The Right to Erasure ("Right to be Forgotten"): You can request that we permanently delete your personal account data, subject to mandatory tax or legal archiving requirements.
The Right to Opt-Out: You can unsubscribe from promotional newsletters at any time using the link at the bottom of our emails.
To exercise any of your data rights, please contact our data compliance desk at: contact@mtstore.fr.
